If you're experiencing issues with captcha, here are some troubleshooting steps you can try:
- Refresh the page. Sometimes, captcha errors occur due to temporary glitches.
- Ensure that you have a stable internet connection. A weak or intermittent connection can cause captcha errors. Try reloading the page or switching to a different network.
- Disable your VPN or proxy. A VPN or proxy service may interfere with the captcha verification process.
- Clear your browser cache and cookies. This can help resolve issues related to captcha errors.
- Try a different browser or device. Sometimes, the issue could be specific to the browser or device you're using. Try accessing the captcha on a different browser or device to see if the problem persists.
- Update your browser. Ensure that you're using the latest version of your web browser. Outdated browser versions can sometimes cause compatibility issues with captcha systems.
- If you've tried the above steps and continue to experience captcha errors, please reach out to us at support@ftx.com.