There are three ways customers can check their claim status.
Checking your claim status on the FTX Claims Portal
- Go to Step 5 of the FTX Claims Portal
- Your Claim Status is listed at the top of this page above the Claim Status Explanation
Checking your claim status on the Kroll platform via the FTX Claims Portal
- Click on the button on Step 5 of the FTX Claims Portal
- Click on “View Scheduled Claim”
- Refer to the status under “Workflow Stage”
Checking your claim status on the Kroll website
- Go to https://restructuring.ra.kroll.com/FTX/Home-ClaimInfo
- Click on “Advanced” at the top right of the page
- Enter the details of your claim and click “Search”